Privacy
General Privacy Statement
General notes
- This privacy statement describes how personal data are processed throughout the Viega Group.
- Additional, specific privacy statement may apply to individual products, services or offerings.
- Viega GmbH & Co. KG or one of its subsidiaries is responsible for processing personal data.
- Your contact person for data protection issues is our data privacy manager Benedikt Heintel.
- The data protection officer of the German companies in the Viega Group is Guido Solbach.
How are your personal data processed?
General information on the purposes of data processing
We primarily process personal data in order to make available information about our products and services and to meet our contractual obligations to our customers.
We provide a variety of services which involve processing personal data. It is not possible for us to describe every detail of every type of processing. This is why we are giving you the essential information about data processing.
We primarily process data in order to meet our contractual obligations to our customers and users. Apart from that, we process your data for the purposes of our legitimate interests, taking into consideration your interests. In many cases, we are legally obliged to process data (for example, to provide data to investigating authorities). In all other cases, we obtain separate consent from you to your data being processed (for example, in smart home applications).
Information that you share with us
These are data that we obtain directly from you and information that you enter or submit on Viega websites and microsites, such as:
- Contact data (for example telephone number, email address)
- Address and payment data
- Access details for portals and applications (for example, user name and password)
- News, newsletter subscription, participation in events
Information that we obtain automatically as a result of your visits to Viega websites
When you use or visit the web-based offerings of the Viega Group, your data is automatically collected by tracking technologies. Here you can find out:
- How tracking works.
- Why we use tracking (to guarantee security, provide our services, assess the success of advertising and improve it and collect statistics).
Information about you that we obtain from other sources
We also process data relating to you that we have not collected directly from you. This may be information provided by third parties or data that we have obtained from other sources.
Who has access to your data?
Here you can find out who we disclose your data to, what purpose this is for and how we protect your privacy at Viega. We only pass your personal data to third parties if:
- We need to do this for business purposes, for example, when we give you the option of choosing among several payment service providers.
- You have given your consent (for example, to the use of an external application).
- We are obliged to by law, by a court or by an official body.
What are your rights?
Here you can find detailed information about your rights:
- Your right to object
- Your right to access your data
- Your right to erasure
- Other rights
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Terms used in our privacy policy
Viega: A company in the Viega Group that provides a service to a customer or potential customer. Unless otherwise stated, this refers to Viega GmbH & Co. KG.
Viega Group: All the companies in the Viega Group, regardless of whether or not they have Viega in their name.
Data protection manager: The person responsible for the Viega Group's data protection management system.
Data protection officer: The person designated for one or more companies in accordance with Article 37 GDPR who performs the tasks described in Article 39 GDPR.
GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Personal data: In accordance with Article 4 (1) GDPR, any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Profile: Viega platforms where the personal data entered by users are stored, displayed or otherwise processed.
Cookies: Small files that allow us to provide you, the user, with specific information that is relevant to you on your end device. You can block the storage of cookies via your browser settings.
Profiling: In accordance with Article 4 (4) GDPR, any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Newsletters: Newsletters, status emails and adverts for our own similar products and services or our own market research surveys.
Third country: A country outside the EU and the EEA.
Social Media
This Special Privacy Policy is a supplement to the General Viega Privacy Policy and covers your visits to our social media presences.
Below, we have clearly summarised the information that you share with us when you visit our social media presences.
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Youtube
Viega YouTube channel
When you visit the "Viega Group" YouTube channel, we collect the following personal data in order to communicate with users and potential customers who are active on the channel and to inform them about Viega.
Account data
Interacting with Viega on the Viega YouTube channel requires a YouTube user account. To create an account, you must provide personal data.
Category
Your Google account data or data from your own channel account:
- First name, last name
- Mobile number or email address
- Username
- Other data that you disclose about yourself in your profile, e.g. profile photo
Disclosure
Any comments that you leave on videos, together with your user name and any profile photo, are public and can be seen by anyone who watches that video. You can decide whether and to what extent your personal data can be seen by others viewing your profile by going to your channel account settings and configuring the information that you share.
Storage period
Your visible account data are deleted when you change your account's privacy settings.
Legal basis
The legal basis for processing your personal data is our legitimate interest (Article 6 (1) (f) GDPR).
Data controller
Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
You can find YouTube's privacy policy at: https://policies.google.com/privacy.
Prevista Configurator
Version 17.03.2025
This specific data privacy statement applies in addition to the General Viega Data Privacy Statement when using the Prevista Configurator.
Information that you share with us
When using the “Prevista Configurator” web application, we collect the personal data described below to enable convenient use of the functions and to ensure stability and security:
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Account data
To use the Prevista Configurator application, you must have an authorised user account. Personal data must be stored for this purpose.
Category
- Surname, first name
- E-mail addresse
- User name
- Password
- Company data (voluntary)
- Telephone number (voluntary)
- Photo (voluntary)
Disclosure
If you invite other people to a project or a team or are invited by other people, your contact details will be displayed in the shared projects or in the team. The data is also passed on to the external development team for support purposes.
Storage period
We delete this data after you have deleted your account.
Legal basis
The legal basis for the processing of personal data is the contract with you (Art. 6 (1) (b) GDPR).
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Project data
For the management and output of projects in the web application, you can store details of the construction project and address books with companies/persons involved in the construction project. The web application also allows you to share projects with other users or for other users to share projects with you. The user data is then visible to the users involved in the project (passwords are never displayed).
Category
- Surname, first name
- E-mail addresse
- Telephone number
- Company addresses
- Company contact details
- Address building project
Disclosure
The data is passed on to the external development team for support purposes.
Storage period
We delete this data when you remove it from the application.
Legal basis
The legal basis for this processing of personal data is our legitimate interest in offering you a full service, Art. 6 (1) (f) GDPR.
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Protocol data
Whenever you use the web application, log files are written. We use these to protect against unauthorised access to your user account.
Category
- IP address
- Date and time of the request
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- Browser, language and version of the browser software
- Operating system and version
Disclosure
The data is passed on to the external development team for support purposes.
Storage period
We delete this data after 30 days.
Legal basis
The legal basis for this processing of personal data is the legitimate interest (Art. 6 (1) (f) GDPR) in operating only error-free and secure products.
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing agreement. This ensures that the processor complies with the data protection standards that you have been promised. We use the following service providers for the operation of the web application "Prevista Configurator":
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E3D Ingenieurgesellschaft mbH
E3D is the 3rd level support for the web application “Prevista Configurator”.
Address
E3D Ingenieursgesellschaft mbH, Großkölnstraße 30, 52062 Aachen, Germany.
Category
- Account data
- Protocol data
- Project data
Transfer to a third country
No data is transferred to a country outside the EEA.
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Amazon Web Services AWS
The data from the web application is stored in the AWS Germany cloud. The server is located in Frankfurt / Main, Germany.
Address
Amazon Web Services Germany, Amazon Web Services, Inc. 410 Terry Avenue North Seattle WA 98109, United States
Category
- Account data
- Protocol data
- Project data
Transfer to a third country
No data is transferred to a country outside the EEA.
Applicant Portal
Version: 21 Mar 2022
This specific Privacy Policy is a supplement to the General Viega Privacy Policy for the use of our applicant portal.
Information that you share with us
When using the applicant portal, we collect the personal data described below:
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User Account
A user account allows you to apply for jobs, to be found by Viega Human Resources employees (recruiters) or to be informed about new job postings. If you apply to Viega once, it is not necessary to create a user profile.
You determine the visibility for recruiters yourself. Notification of new job postings is voluntary. Both can be changed in your account at any time.
Category
- First name, last name
- E-mail address
- Country of residence
Disclosure
You determine the visibility for recruiters yourself. You have the option to allow your profile to be viewed by any recruiter of Viega Group companies worldwide, only recruiters from the country of residence that or only recruiters who recruit for positions you have applied for; with the last setting, your profile is invisible as long as you do not apply for a position. When allowing recruiters from Viega companies based outside the European Economic Area (EEA) to view your data, Viega will ensure that your data is processed in accordance with the GDPR requirements at all times.
Storage period
Your data will be stored for as long as your user account exists. If you delete your user account, all your information will also be deleted. User accounts that are in an active application process are exempt from this. For these accounts, the conditions for applicant data apply. Deletion or blocking of the registration data will result in the software no longer being usable.
Legal basis
The legal basis for the creation of a user account is your consent (Art. 6 (1) (a) GDPR). As soon as you apply for a job, the legal basis for processing your personal data changes to the initiation of a contract (Art. 6 (1) (b) GDPR).
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Applicant Data / Candidate Profil
To apply via the Viega applicant portal, the upload of the CV/Resume is required. In addition, The uploaded CV data is extracted by the system and transferred into a structured form, so-called "CV parsing". Viega collects the e-mail address and other data to contact you.
After creating a user account, you can also place your profile in our talent pool for a longer period of time.
Category
- First name, last name
- E-mail address
- Telephone number
- Address
- date of birth (voluntary)
- Contents of attached documents e.g. date of birth (voluntary), period of notice (voluntary), photograph (voluntary)
Disclosure
Your application data can be viewed by employees of companies in the Viega Group for those positions for which you have applied.
Storage period
We delete this data when you ask us to delete it and this is legally possible. Applicant data is usually deleted 6 months after the position has been filled or after rejection; local laws may specify different retention periods.
Legal basis
The legal basis for this processing of personal data is the initiation of a contract (Art. 6 (1) (b) GDPR) or, in the case of storage in the talent pool, your consent (Art. 6 (1) (a) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing contract. This ensures that the company responsible for processing the data complies with the data protection standards that you have been promised. We use the following service providers for the applicant portal and the job feed:
Version: 21 Mar 2022
This specific Privacy Policy is a supplement to the General Viega Privacy Policy for the use of our applicant portal.
Information that you share with us
When using the applicant portal, we collect the personal data described below:
-
User Account
A user account allows you to apply for jobs, to be found by Viega Human Resources employees (recruiters) or to be informed about new job postings. If you apply to Viega once, it is not necessary to create a user profile.
You determine the visibility for recruiters yourself. Notification of new job postings is voluntary. Both can be changed in your account at any time.
Category
- First name, last name
- E-mail address
- Country of residence
Disclosure
You determine the visibility for recruiters yourself. You have the option to allow your profile to be viewed by any recruiter of Viega Group companies worldwide, only recruiters from the country of residence that or only recruiters who recruit for positions you have applied for; with the last setting, your profile is invisible as long as you do not apply for a position. When allowing recruiters from Viega companies based outside the European Economic Area (EEA) to view your data, Viega will ensure that your data is processed in accordance with the GDPR requirements at all times.
Storage period
Your data will be stored for as long as your user account exists. If you delete your user account, all your information will also be deleted. User accounts that are in an active application process are exempt from this. For these accounts, the conditions for applicant data apply. Deletion or blocking of the registration data will result in the software no longer being usable.
Legal basis
The legal basis for the creation of a user account is your consent (Art. 6 (1) (a) GDPR). As soon as you apply for a job, the legal basis for processing your personal data changes to the initiation of a contract (Art. 6 (1) (b) GDPR),
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Applicant Data / Candidate Profil
To apply via the Viega applicant portal, the upload of the CV/Resume is required. In addition, The uploaded CV data is extracted by the system and transferred into a structured form, so-called "CV parsing". Viega collects the e-mail address and other data to contact you.
After creating a user account, you can also place your profile in our talent pool for a longer period of time.
Category
- First name, last name
- E-mail address
- Telephone number
- Address
- date of birth (voluntary)
- Contents of attached documents e.g. date of birth (voluntary), period of notice (voluntary), photograph (voluntary)
Disclosure
Your application data can be viewed by employees of companies in the Viega Group for those positions for which you have applied.
Storage period
We delete this data when you ask us to delete it and this is legally possible. Applicant data is usually deleted 6 months after the position has been filled or after rejection; local laws may specify different retention periods.
Legal basis
The legal basis for this processing of personal data is the initiation of a contract (Art. 6 (1) (b) GDPR) or, in the case of storage in the talent pool, your consent (Art. 6 (1) (a) GDPR).
Information that we transfer to others
We cannot provide all our services without the help of third parties. Whenever we allow your information to be processed by third parties, this is on the basis of a data processing contract. This ensures that the company responsible for processing the data complies with the data protection standards that you have been promised. We use the following service providers for the applicant portal and the job feed:
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SAP SE, Germany
Operator of the applicant portal as Software as a Service and the job feed.
Address
SAP SE, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany, https://sap.com, info@sap.com
Category
- Email address
- Applicant data
Data transfer
Your data are not forwarded to third parties.
Storage period
The storage period corresponds to the period of use and/or the legal retention periods required by country.
Transfer to a third country
Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.
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Talentry GmbH, Germany
If your application does not match an advertised position, but we should consider you for a suitable position or Viega finds your profile exciting but does not have any vacancies for you, your data can be saved in Talentry's talent pool. You decide for yourself whether the storage should take place in Talentry. Up to your decision your data is stored encrypted and not visible to anyone. Talenty is a software as a service solution.
Address
Talentry GmbH, Nymphenburger Str. 86, 80636 Munich, Germany, https://www.talentry.com, kontakt@talentry.com
Category
- Email address
- Applicant data
Data transfer
Your data are not forwarded to third parties.
Storage period
Once you have chosen for inclusion in the talent pool, your data will be stored for one year or until you cancel it. You can extend the storage period by a further year.
If you do not accept the inclusion, your data remains encrypted and cannot be seen by anyone, but it is not deleted.
Transfer to a third country
Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.
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Various external recruiting service providers
In some cases, we use external service providers as part of the application process, who carry out job interviews and assessment centers for us. Your application documents will be sent to them.
Category
- Applicant data
Data transfer
Your data are not forwarded to third parties.
Storage period
Your data and all information collected in connection with the job interview or the assessment center will be passed on to us after completion and all copies will be deleted from the service provider.
Transfer to a third country
Your data will only be transferred to third countries if you have applied for a job outside the European Economic Area.
ViegaShow
Version: 24 June 2024
This specific Privacy Policy is a supplement to the General Viega Privacy Policy (https://www.viega.com/en/meta/footer/privacy.html) for the use of ViegaShow.
ViegaShow based on Showpad platform is an offering Products and Services mainly in the field of sales enablement / guided selling that measure, analyse and report on the engagement and behaviour of individuals with content being made available to them through the Products and Services (“Customer Content”), including “Showpad Content” (i.e. virtual human interactions for instance through online meetings). These Products and Services are offered under a “Software as a Service” model, which is a software licensing and delivery model in which software is centrally hosted and made available to multiple users over a network, including through interacting products (including front-end clients, apps, Web-Interface, plugins, or connectors to third-party applications).
Information that you share with us
ViegaShow is a platform to provide information to the customer, such as product information, brochures and assets. Next to providing information, we use ViegaShow to analyse user behaviour to get more information about users and their interest in the Viega content. Based on this information, we will be create some kind of reports.
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Account and Protocol – Data
The use of ViegaShow requires an user account or an invitation link that has been activated for you. Personal data must be stored for this.
Categories
- Contact information (e.g. name, email address, telephone number, …)
- Account information (e.g. password, profile picture, role, device information, logon information, Language preference from the browser…)
- Usage/behavior statistics (e.g. sessions, in app views, shares, channel subscriptions, # of interactions with the Customer Content, …)
- Connection information (e.g. IP address, geolocation, …)
- IP address
- Date and time of the request
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request originates
- Browser, language and version of the browser software
- Operating system and version
- Images and videos provided by you for product recognition
- Language and version of the browser softwar
- Customer Content (e.g. documents, presentations, audio, video, … as uploaded onto and managed by the Products and Services)
- Communications (e.g. Chat content, reviews, comments, Admin announcements, …)
- Information from third party integrations (connected calendars, CRM data, Marketing data, …)
Data transfer
The data is transferred to our CRM system.
Storage period
Showpad Customer Instance: The Showpad Customer instance (including all data it then contains) remains available on production environment for up to 90 days following closure of the Showpad Customer Instance (e.g. where the contract with the Showpad Customer has expired.
Legal basis
The legal basis for this processing of the account data is the legitimate interest (Art. 6 para. 1 letter f GDPR) in operating only error-free and secure products. The legal basis for the processing of protocol data is your consent (Art. 6 para. 1 letter a GDPR).
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Employee accounts
You can create employee accounts and store your employees' personal data. Your employees are given access to ViegaShow with the assigned user name and the e-mail address specified for the employee. Additional information about the employees, such as their position in the company or a photo, can be provided voluntarily.
Category
- User name
- First name, last name
- E-mail address
- Language
- Timezone
- Telephone number
- Your photo
- Direct Manager
- Role
Disclosure
The data is transferred to our CRM system.
Storage period
We delete this data when you remove it from ViegaShow.
Legal basis
The legal basis for this processing of personal data is the contract with you (Art. 6 para. 1 letter b GDPR) and data voluntarily provided by you (Art. 6 para. 1 letter a GDPR).
Information that we transfer to others
We cannot offer all services without the help of third parties. Whenever we have your information processed by third parties, this is done on the basis of a data processing agreement. This ensures that the processing company also complies with the data protection assured to you. We use the following service providers:
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Showpad
Showpad is the operator of the application.
Categories
- First name, surame
- E-Mail addresse
- Contact information
- Account information
- Usage/behavior statistics
- Connection information IP address
- Customer Content
- Communications
- Information from third party integrations
Data transfer
Showpad only receives the information that is collected when you visit the platform. No personal data collected by Viega is passed on to Showpad.
Storage period
The Showpad Customer instance (including all data it then contains) remains available on production environment for up to 90 days following closure of the Showpad Customer Instance (e.g. where the contract with the Showpad Customer has expired.
Transfer to third Country
Data may be transferred to countries outside the EEA as part of the service.
Repsonsible for the pata processing
Showpad NV, Moutstraat 62, 9000 Ghent, Belgium
General Showpad privacy policy: https://www.showpad.com/de/privacy-policy/